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Guidance & support

What to say, and what not to say

When someone you love loses a baby, it can be hard to know what to say. You don’t need the perfect words — you just need to show up. This page will help you do that with care.

Things that can cause pain, even when well-meant

“At least you know you can get pregnant.”

This minimises the loss of this specific baby. The parent lost their child — not a pregnancy in the abstract.

Instead: “I am so sorry. This baby mattered so much.”

“Everything happens for a reason.”

There is no reason that makes the loss of a baby acceptable. This implies the loss was somehow necessary.

Instead: “I do not have any words. I am just so sorry.”

“At least it was early.”

For the parent, it was always a real baby. This phrase can make parents feel their grief is not valid.

Instead: “Your loss is real. Your grief is valid. I am here.”

“You can always try again.”

Another baby cannot replace this baby. This moves the conversation away from the loss before the parent is ready.

Instead: “I am here for you right now.”

“I know how you feel.”

Every grief is unique. Saying you understand can feel dismissive — as if the specific pain is being compared.

Instead: “I cannot imagine what you are going through. I am here.”

“They're in a better place.”

The parent wanted their baby here, with them. This can feel like it dismisses the enormity of what has been lost.

Instead: “I am holding you in my thoughts.”

“You should be over it by now.”

Grief has no timeline. The loss of a baby can be felt for the rest of a life — and that is entirely normal.

Instead: “Grief takes as long as it takes. I am still here.”

What to say instead

“I'm so sorry. Their name will always matter.”

Using the baby's name — if shared — is one of the most meaningful things you can do.

“You don't have to say anything. I'm just here.”

Bereaved parents are often exhausted by managing others emotions. Removing that pressure is a genuine act of care.

“I'm thinking of you. No need to reply.”

A message that requires no response lets the parent know they are loved without adding to their burden.

“I don't have the right words. But I didn't want to say nothing.”

Honesty about not knowing what to say is far better than silence.

“Can I bring you food or take care of something practical?”

Specific offers are far more helpful than general ones. Grief is exhausting and basic tasks can feel impossible.

“I remembered today is the anniversary. I'm thinking of you.”

Remembering key dates weeks or months later is one of the most powerful things a friend can do.

How to simply be present

Say their baby’s name

Using the baby’s name — if shared — is one of the most meaningful things you can do.

Check in weeks later

A message one month or six months later means more than you know. Most people disappear after week one.

Offer something specific

“I’m bringing dinner Thursday” is far more helpful than “let me know if you need anything.”

Remember key dates

The due date, the anniversary. A simple “thinking of you today” is deeply meaningful.

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